Shipping policy

Welcome to ConsoleModding.it. Our priority is making sure your console or accessories reach their destination quickly and, above all, safely. Below you will find all the details about how orders and shipping are handled.

 

1. Processing Times

  • In-stock products: Orders for ready-to-use components or accessories are processed within 24/48 business hours.

  • Modding/Repair Services: If you have purchased a service that requires technical work, turnaround usually ranges from 2 to 5 business days from the moment we receive the console at our lab.

 

2. Couriers and Tracking

We entrust our shipments to leading express couriers (e.g. BRT, GLS, DHL, SDA/Poste Italiane) to ensure wide coverage and reliability.

  • Tracking: As soon as the parcel is handed to the courier, you will receive an email containing the tracking code to follow your shipment in real time.

 

3. Shipping Costs

Shipping costs are calculated automatically at checkout based on the weight, volume and destination of the parcel.

 

4. Receiving Your Goods: What to Do

On delivery, we strongly recommend that you:

  1. Check that the packaging is intact and shows no signs of tampering (removed tape, holes, crushing).

  2. Sign "subject to inspection" if you notice any external damage. This is the only way we can make a claim against the courier for internal damage.

🛠️ Sending Your Console (for Modding Services)

If you have purchased a modding service that requires sending your console to our premises:

  • Shipping at the customer's expense: You will need to ship the console to our address, which you will receive by email after placing your order. We recommend using a tracked and insured shipping service.

  • Home pickup (optional): Where included in the service, we can send our courier to collect the parcel directly from your home. Just make sure the device is carefully packed.

Legal note: ConsoleModding.it is not responsible for any delays caused by couriers or by force majeure (strikes, adverse weather conditions).