FAQ

Answers to the most frequently asked questions about our console modding, repair, modded console sales and used console trade-in services. Can't find what you're looking for? Contact us on WhatsApp.

Which mod should I choose for my console?

We have created an interactive guide to help you choose: go to our Console Modding page, select your console's logo and we'll instantly show you all the available services with prices and features.

How does the ordering process work?

1) Create an account or log in to your profile. 2) Add the products/services you want to your cart. 3) Proceed to checkout and choose your payment method. 4) You will receive an email with all the shipping instructions. Detailed guide: How to order a service.

How can I tell which console model I have?

We have written two dedicated guides: how to identify your PS3 model and how to identify your Xbox 360 model. For PS4, PS5, Switch and other consoles, the model is shown on the label underneath the console (CUH-xxxx, CFI-xxxx, HAC-xxxx).

Do mods and repairs come with a warranty?

Yes! Every modding service includes a 12-month warranty (extendable to 24 months). Every repair service includes a 12-month warranty. Modded consoles for sale come with a 12-month warranty. Consoles already opened by third parties before reaching us are not covered.

Can I pay in 3 interest-free instalments?

Yes! On all orders over €35 you can pay in 3 interest-free instalments with Klarna. Example: modded PS5 Pro at €1,049.99 → 3 instalments of €349.99. Find out how Klarna works.

Is home pickup free?

For console modding and repair orders, free home pickup is included on orders over €300. For smaller orders the courier cost is paid by the customer, or you can send us the console yourself by express courier.

For the used console trade-in service, home pickup is always free.

How can I send my console?

You have two options: 1) Home pickup with our express courier (free for orders ≥ €300, otherwise at your expense); 2) Ship it yourself at your own expense with a courier of your choice to our address (you will receive the details by email after ordering). See our console packing guide to ship safely. ConsoleModding.it is not responsible for damage caused during transport.

How long does modding/repair take?

Average turnaround times (excluding shipping):

  • 3-5 working days — software mods (PS3 HEN, PS4 HEN, PS5 HEN, PS Vita Henkaku, PSP CFW, PS2 FreeMcBoot, Switch Picofly)
  • 5-7 working days — hardware mods requiring soldering (Xbox 360 RGH, X360Key, various modchips)
  • 5-7 working days — repair services (disc drive, HDMI, screen, YLOD)

Total times (including shipping both ways) are on average 7-12 days from payment.

Do you take used consoles in part exchange?

Yes! We accept any console (even faulty ones: YLOD, RROD, broken screen, etc.) and give you credit that can only be spent on ConsoleModding.it. For a valuation, email usato@consolemodding.it using the request template you'll find on the Console trade-in page. We do not pay out in cash, bank transfer or PayPal: store credit only.

Can I play online after modding?

Generally not recommended. Connecting a modded console to PSN or Xbox LIVE carries the risk of an account or console ban. Exceptions:

  • Xbox 360 RGH Dual Nand: lets you switch between the original system (for Xbox LIVE) and RGH
  • Xbox 360 with LT3.0/LTU2 drive flash + X360Key: compatible with Xbox LIVE
  • Modded PS4/PS5: you cannot access PSN while the jailbreak is active

We recommend using secondary accounts for any online activity on a modded console.

How can I contact you?

You can reach us on the following channels:

We reply within 24 working hours. See the Contact page for more details.

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